Lloyd, Mark J., "Leveraging Mobile Applications in the Service Lifecycle",
Vettro Corp
, September 2008.
Presented at
itSMF Fusion 08.
Lloyd, Mark J. and Mike Drapeau, "ITIL Mobility Maturity Model (iMMM™)",
Vettro Corp & The Drapeau Group
, 1 June 2007.
Lloyd, Mark J., "iMMM™ Workflows",
Vettro Corp
, 1 July 2007.
Smith, Patrick and Mark J Lloyd, "Vettro 360 ITSM: Technical Overview",
Vettro Corp
, 1 December 2007.
Lloyd, Mark J. and David D'Agostino, "Service Manager 7 + Mobility = Smooth Running Process",
Vettro Corp & Hewlett-Packard Ltd.
, 1 June 2008.
Lloyd, Mark J., "Barcode Scanning and the Physical Model",
VIEWPOINT: Focus on: CMDB
, BMC Software, September 2005.
Handy, Jeffery D and Mark J Lloyd, "Multipurpose Pregnancy and Labor Timing Device",
United States Patent 5,876,335
March 2, 1999.
Copyright © 2008
Mark J Lloyd
